{ "version": "https://jsonfeed.org/version/1", "user_comment": "This feed allows you to read the posts from this site in any feed reader that supports the JSON Feed format. To add this feed to your reader, copy the following URL -- https://businessinaction.com/tag/customer-service/feed/json/ -- and add it your reader.", "home_page_url": "https://businessinaction.com/tag/customer-service/", "feed_url": "https://businessinaction.com/tag/customer-service/feed/json/", "title": "Business In Action", "items": [ { "id": "https://businessinaction.com/sales/dealing-with-difficult-clients/", "url": "https://businessinaction.com/sales/dealing-with-difficult-clients/", "title": "Dealing with Difficult Clients", "content_html": "

The post Dealing with Difficult Clients appeared first on Business In Action.

\n", "content_text": "The post Dealing with Difficult Clients appeared first on Business In Action.", "date_published": "2025-12-03T08:00:03+00:00", "date_modified": "2025-10-07T12:25:17+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Conflict", "customer experience", "Customer Service", "Selling", "Selling Tips", "Sales" ], "summary": "Get tips from a sales professional on how to handle customer conflict." }, { "id": "https://businessinaction.com/sales/how-to-foster-repeat-customers/", "url": "https://businessinaction.com/sales/how-to-foster-repeat-customers/", "title": "How to Foster Repeat Customers", "content_html": "

The post How to Foster Repeat Customers appeared first on Business In Action.

\n", "content_text": "The post How to Foster Repeat Customers appeared first on Business In Action.", "date_published": "2025-06-11T08:00:18+00:00", "date_modified": "2025-04-22T14:03:55+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Customer Service", "Customers", "Sales", "Sales Tips", "Social Media" ], "summary": "Discover proven methods for retaining clients to boost your brand and sales." }, { "id": "https://businessinaction.com/small-business/foster-innovation-to-boost-your-business/", "url": "https://businessinaction.com/small-business/foster-innovation-to-boost-your-business/", "title": "Foster Innovation to Boost Your Business", "content_html": "

The post Foster Innovation to Boost Your Business appeared first on Business In Action.

\n", "content_text": "The post Foster Innovation to Boost Your Business appeared first on Business In Action.", "date_published": "2024-05-20T08:00:53+00:00", "date_modified": "2024-03-26T19:26:36+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Customer Service", "Leadership", "Marketing", "Productivity", "Sales", "Small Business" ], "summary": "Use this guide to learn how cultivating innovation can benefit your business. " }, { "id": "https://businessinaction.com/marketing/strategies-for-earning-customer-trust/", "url": "https://businessinaction.com/marketing/strategies-for-earning-customer-trust/", "title": "Strategies for Earning Customer Trust", "content_html": "

The post Strategies for Earning Customer Trust appeared first on Business In Action.

\n", "content_text": "The post Strategies for Earning Customer Trust appeared first on Business In Action.", "date_published": "2024-02-24T08:00:24+00:00", "date_modified": "2023-12-28T13:31:08+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Client Relationships", "Customer Service", "Marketing" ], "summary": "A guide to help you build trusting relationships with clients. " }, { "id": "https://businessinaction.com/marketing/increase-your-sales-with-a-organized-contact-list/", "url": "https://businessinaction.com/marketing/increase-your-sales-with-a-organized-contact-list/", "title": "Increase Your Sales with a Organized Contact List", "content_html": "

The post Increase Your Sales with a Organized Contact List appeared first on Business In Action.

\n", "content_text": "The post Increase Your Sales with a Organized Contact List appeared first on Business In Action.", "date_published": "2023-12-04T08:00:40+00:00", "date_modified": "2026-04-03T23:04:17+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Client Referrals", "Client Retention", "Customer Service", "Marketing", "New Years", "Sales" ], "summary": "Evaluate and improve your customer communication list to increase your sales and profitability. " }, { "id": "https://businessinaction.com/marketing/attract-and-retain-customers-with-good-cx/", "url": "https://businessinaction.com/marketing/attract-and-retain-customers-with-good-cx/", "title": "Attract and Retain Customers with Good CX", "content_html": "

The post Attract and Retain Customers with Good CX appeared first on Business In Action.

\n", "content_text": "The post Attract and Retain Customers with Good CX appeared first on Business In Action.", "date_published": "2023-08-03T08:00:16+00:00", "date_modified": "2023-07-12T13:11:59+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Business", "Business Strategy", "customer experience", "Customer Service", "Marketing", "Sales", "Entrepreneur" ], "summary": "A positive customer experience is crucial for business success. Use this guide to evaluate and improve your CX." }, { "id": "https://businessinaction.com/marketing/9-tips-to-host-better-webinars/", "url": "https://businessinaction.com/marketing/9-tips-to-host-better-webinars/", "title": "9 Tips to Host Better Webinars", "content_html": "

The post 9 Tips to Host Better Webinars appeared first on Business In Action.

\n", "content_text": "The post 9 Tips to Host Better Webinars appeared first on Business In Action.", "date_published": "2023-07-19T08:00:14+00:00", "date_modified": "2023-06-14T16:36:37+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Business Strategy", "Customer Service", "Sales", "Webinar", "Zoom", "Marketing" ], "summary": "Tips to host high-converting webinars and land more deals." }, { "id": "https://businessinaction.com/sales/how-to-avoid-common-sales-mistakes/", "url": "https://businessinaction.com/sales/how-to-avoid-common-sales-mistakes/", "title": "How to Avoid Common Sales Mistakes", "content_html": "

The post How to Avoid Common Sales Mistakes appeared first on Business In Action.

\n", "content_text": "The post How to Avoid Common Sales Mistakes appeared first on Business In Action.", "date_published": "2023-07-12T08:00:20+00:00", "date_modified": "2023-06-14T16:34:59+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Business Strategy", "Customer Service", "Sales", "Selling", "Selling Tips" ], "summary": "A guide to improving sales techniques in your organization." }, { "id": "https://businessinaction.com/sales/how-to-excel-at-customer-service/", "url": "https://businessinaction.com/sales/how-to-excel-at-customer-service/", "title": "How to Excel at Customer Service", "content_html": "

The post How to Excel at Customer Service appeared first on Business In Action.

\n", "content_text": "The post How to Excel at Customer Service appeared first on Business In Action.", "date_published": "2023-04-07T14:44:46+00:00", "date_modified": "2023-03-24T14:51:47+00:00", "author": { "name": "Alexa Bricker", "url": "https://businessinaction.com/author/abricker/", "avatar": "https://secure.gravatar.com/avatar/52db277747be4f42866852e0bcc32f3359ce211be9099d2ced7dc4b6311cbfd3?s=512&d=mm&r=g" }, "tags": [ "Client Relationships", "Customer Service", "Sales" ], "summary": "Customer service can make or break a small business, and if you meet or exceed the wants and needs of your customers, you can create loyal fans. " } ] }