{ "version": "https://jsonfeed.org/version/1", "user_comment": "This feed allows you to read the posts from this site in any feed reader that supports the JSON Feed format. To add this feed to your reader, copy the following URL -- https://businessinaction.com/tag/customer-experience/feed/json/ -- and add it your reader.", "home_page_url": "https://businessinaction.com/tag/customer-experience/", "feed_url": "https://businessinaction.com/tag/customer-experience/feed/json/", "title": "Business In Action", "items": [ { "id": "https://businessinaction.com/sales/dealing-with-difficult-clients/", "url": "https://businessinaction.com/sales/dealing-with-difficult-clients/", "title": "Dealing with Difficult Clients", "content_html": "

The post Dealing with Difficult Clients appeared first on Business In Action.

\n", "content_text": "The post Dealing with Difficult Clients appeared first on Business In Action.", "date_published": "2025-12-03T08:00:03+00:00", "date_modified": "2025-10-07T12:25:17+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Conflict", "customer experience", "Customer Service", "Selling", "Selling Tips", "Sales" ], "summary": "Get tips from a sales professional on how to handle customer conflict." }, { "id": "https://businessinaction.com/leadership/shaping-brand-success-with-customer-reviews/", "url": "https://businessinaction.com/leadership/shaping-brand-success-with-customer-reviews/", "title": "Shaping Brand Success with Customer Reviews", "content_html": "

The post Shaping Brand Success with Customer Reviews appeared first on Business In Action.

\n", "content_text": "The post Shaping Brand Success with Customer Reviews appeared first on Business In Action.", "date_published": "2025-03-20T08:00:40+00:00", "date_modified": "2024-12-31T16:14:54+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Brand", "Brand strategy", "customer experience", "Customer Reviews", "Marketing", "Reviews", "Success", "Leadership" ], "summary": "Learn how customer feedback can drive your business\u2019s growth and reputation." }, { "id": "https://businessinaction.com/marketing/attract-and-retain-customers-with-good-cx/", "url": "https://businessinaction.com/marketing/attract-and-retain-customers-with-good-cx/", "title": "Attract and Retain Customers with Good CX", "content_html": "

The post Attract and Retain Customers with Good CX appeared first on Business In Action.

\n", "content_text": "The post Attract and Retain Customers with Good CX appeared first on Business In Action.", "date_published": "2023-08-03T08:00:16+00:00", "date_modified": "2023-07-12T13:11:59+00:00", "author": { "name": "ajimenez", "url": "https://businessinaction.com/author/ajimenez/", "avatar": "https://secure.gravatar.com/avatar/370fd3ef5b2313c7465c0026a4c2af9d14c7c1f31fb160ddbba3f572f8b74842?s=512&d=mm&r=g" }, "tags": [ "Business", "Business Strategy", "customer experience", "Customer Service", "Marketing", "Sales", "Entrepreneur" ], "summary": "A positive customer experience is crucial for business success. Use this guide to evaluate and improve your CX." }, { "id": "https://businessinaction.com/leadership/experience-is-the-fastest-path-to-growth/", "url": "https://businessinaction.com/leadership/experience-is-the-fastest-path-to-growth/", "title": "Experience Is the Fastest Path to Growth", "content_html": "

The post Experience Is the Fastest Path to Growth appeared first on Business In Action.

\n", "content_text": "The post Experience Is the Fastest Path to Growth appeared first on Business In Action.", "date_published": "2022-12-11T07:03:01+00:00", "date_modified": "2024-12-12T15:30:47+00:00", "author": { "name": "", "url": "https://businessinaction.com/author/", "avatar": "https://secure.gravatar.com/avatar/?s=512&d=mm&r=g" }, "tags": [ "Client Retention", "customer experience", "Employee Engagement", "Leadership" ] } ] }